New UGC: Checkout Reviews

Last updated 01 Jan, 2018 by Tommy Ong

What is Checkout Reviews?

It’s a micro-review system included on the order confirmation page and basically asks a simple but yet powerful question “Why did you buy this item?” and what you’ll get is bite-size reviews overwhelming with positive sentiments!

A different approach to the traditional reviews which takes weeks to build, Checkout Review will get you instant reviews from customers and insight into their purchase motivation.

👍 Case Study: Plexusco.com has seen a 300% increase in content received compared to traditional reviews!

Note: Checkout Reviews is now available in any of our paid plans, and only for Shopify platform.

Valuable SEO Content

With our display widgets added to your product pages, it produces SEO-friendly content that’s indexable by search engines and the best part of it all, is that the keywords and phrases the customers submit are exactly what potential customers will be searching for.

Where is Checkout Reviews collected?

There are 2 points of collection:

  1. In order confirmation page, example:
  2. In order confirmation email, example:

 

Engage your customers every step of their journey

Stamped.io’s widgets make it easy to place micro-reviews on the product page, collection pages, or search pages. Since the contents are short, they’re great on mobile and tablets and can fit well to your existing theme to enhance any presentation of your products with recent, positive buyer endorsements!

Search Pages

Product Pages

 

A fast and concise User Content that your customers love

When using traditional reviews, it can take weeks to build up since review request emails are sent only X days after fulfillment, but Checkout Reviews start appearing immediately. Instead of “Be the first to write a review” text, shoppers will see the genuine reviews of other customers from day 1.

Unique merchandising insights

Checkout Reviews deliver insights into customer’s purchase motivation that reviews and Q&A miss, helping you better merchandise your products. They are valuable contents that are essential for every e-commerce business.

Benefits of Checkout Reviews

  • Especially useful if you have a fast turn-over / seasonal catalog. Traditional reviews take weeks to build, but Checkout Reviews start appearing immediately. Shoppers will see genuine reviews from their peers from day 1!
  • Unique shoppers insight into purchase motivation that traditional reviews and Q&A miss, helping you better merchandise your products
  • Always with positive sentiments.
  • Fast and easy to use, just 1 simple question.
  • Non-intrusive, a textbox field and a button are displayed on Order Confirmation pages.

A quick win that’s easy to set up

Checkout Reviews is now available on Premium, Business & Enterprise. It is as easy as enabling the checkbox in Settings, you can also update the settings and labels and localize it to your language.

 

🔥 Did you know? We’re now the #1 top-rated app in Shopify 🔥:
https://apps.shopify.com/product-reviews-addon

🙏 Thank you to everyone who made this possible!

Leave your comment

35 Comments

    • toot 15 Aug 2018

      Hello, I need to know how to change the Title: "Customers who recently purchased" to my own preferred title. Thanks

    • Chris 21 May 2018

      I'm using the Store from Ecwid with your template. On 22.11.2017 you've writed here, that you will roll out the widget for checkout reviews for all others plattforms. Did you have any news about this?

    • Damien 04 May 2018

      Hello. Great feature. I have enabled it on my product pages and made it specific to that page's productID. How do I auto-hide this if there have been no checkout comments gathered for that item? If this isn't possible, can you code something so that people just don't see a blank box?

    • Mir 16 Apr 2018

      How do I enable this feature for Bigcommerce stores? It didn't show up during checkout.

    • Johanson 01 Apr 2018

      How do I collect checkout review in order confirmation email?

    • Adie 23 Mar 2018

      Only for shopify? Woocommerce? What about other platforms? What about marketplaces, contact feature for vendors?

    • Alex 25 Feb 2018

      Just wantes to say you guys are doing an incredible job with your platform. This is over-the-top awesome!

    • Jayne 17 Jan 2018

      is the feature automatically activated?

    • Tommy Ong 17 Jan 2018

      Hey Jayne,

      You'll need to enable the feature at the Stamped.io > Settings > Checkout Review tab > Check the 'Enable Checkout Review' box.

      Once it is enabled, you can preview the Checkout Review question simply by clicking on the 'Preview' button on the left :)

      • Chris 21 May 2018

        I'm using the Store from Ecwid with your template. On 22.11.2017 you've writed here, that you will roll out the widget for checkout reviews for all others plattforms. Did you have any news about this?

    • Athena 16 Jan 2018

      Where in the heck are these reviews posted on the website? Or do they not? Little confused. TIA

    • Tommy Ong 17 Jan 2018

      Hey Athena, You'll need to install the Checkout Review Widget and the reviews will be showing up on site. You can find the Widget’s codes in Stamped.io => Settings => Widgets If you do have any questions about the installation, you can email our support team at hello@stamped.io :)

    • Stacey 14 Jan 2018

      Same issue as others... We received our first checkout review yesterday but it does not display anywhere on our site. We are using shopify, what have I done wrong? Where does it appear?

    • Tommy Ong 17 Jan 2018

      Hey Stacey, For the Checkout Reviews to be displayed, you'll need to install the Checkout Review Widget You can find the Widget’s codes in Stamped.io => Settings => Widgets Here's an example store of how it looks like when installed: https://www.gatomall.com/products/goat-mug-16oz?variant=11688002947 If you do have any questions about the installation, you can email our support team at hello@stamped.io :)

    • Brian 08 Jan 2018

      Took our first checkout review yesterday but it does not display anywhere on our site. We are using shopify, what have I done wrong?

    • Tommy Ong 17 Jan 2018

      Hey Brian, You’ll need to install the Checkout Review Widget and the reviews will be showing up on site. You can find the Widget’s codes in Stamped.io => Settings => Widgets If you do have any questions about the installation, you can email our support team at hello@stamped.io

    • Jurgen Feuchter 22 Nov 2017

      Where do the checkout comments show in the website? Do they count as product review comments?

    • Tommy Ong 17 Jan 2018

      Hey Jurgen, The Checkout Review is a micro-review and it will be displayed separately from the product reviews. It will be shown on the product page and here's an example: https://www.gatomall.com/products/goat-mug-16oz?variant=11688002947 You'll also need to publish the Checkout Reviews for them to be showing up on site :)

    • spyro morfopoulos 22 Nov 2017

      Can we select or de-select particular SKUs/Products? ex. most of all Epica purchases include some form of personalization, but it would silly to ask a customer why they chose a 2nd line of personalization right below or request regarding why they chose the 1st line.

    • parth 21 Nov 2017

      Is any special badge will show on comment if it is from genuine buyer?

    • Tommy Ong 22 Nov 2017

      We'll be adding an option to include 'Verified Buyer' badge :)

    • Elwin Ong 18 Nov 2017

      Where do the checkout comments show up? We don't use Shopify templates.

    • Tommy Ong 22 Nov 2017

      Checkout Comments will only work for Shopify stores currently, we'll be rolling out to all other platforms next!

    • Tommy Ong 22 Nov 2017

      You can find the Widget's codes in Stamped.io => Settings => Widgets

    • PG 17 Nov 2017

      When enabling checkout comments, will have the option to approve or disapprove the comments before it appears on the page?

    • Tommy Ong 22 Nov 2017

      Yes, all Checkout Comments will need to be published manually :)

    • Brenda 15 Nov 2017

      Awesome. How do we add this to our shops? I don't see any code in the app in the dashboard on to add this. Can you please write a blog or write some instructions on this? Thanks.

    • Tommy Ong 16 Nov 2017

      Hey Brenda, You can easily enable this feature in Stamped.io Settings => Checkout Comments tab :)

    • Tommy Ong 16 Nov 2017

      Hey Janice, You can easily enable the Checkout Comments feature in Stamped.io Settings => Checkout Comments tab.

    • Tommy Ong 17 Jan 2018

      Hey Renee,

      Thank you for your interest in the Checkout Reviews :)

      The Checkout Review feature is available on any paid plans.

      You can find out more about the other features that are also included in each plan here: https://stamped.io/pricing
      Alternatively, you can also email us at hello@stamped.io to learn more details of the features :)

    • Joyce Brand 14 Nov 2017

      Sounds great but how much does it cost and where do I get it?

    • Tommy Ong 16 Nov 2017

      Hey Joyce, The feature is available on any of our paid plans, you can view our available plans using this link: https://stamped.io/pricing :)

Related posts