Stamped Blog

Integration Spotlight: AfterShip & Stamped

Written by Stamped | Jun 23, 2021 11:39:07 AM

About AfterShip

AfterShip is an all-in-one post-purchase solution that helps omnichannel retailers and DTC brands spark customer loyalty, boost revenue and reduce operational costs. With a robust API, reliable webhooks, and native integrations to most major ecommerce solutions, our shipment tracking, returns management, and delivery date prediction products empower 17,000+ brands.

Who it's best for

AfterShip is a scalable shipment tracking solution, best suited for online retailers to keep customers informed of the progress and whereabouts of their orders.

Testimonials 

"What I like most about AfterShip is that it works very smoothly and stable after you connect and set it up with your ecommerce website. I use AfterShip to connect to my Shopify store, it automatically imports the tracking numbers on my shop into AfterShip's system. After the track numbers are imported, AfterShip also imports customers' information such as email, phone, etc., so it can send an email to the customer notifying them of the status change regarding their tracking information.

In addition, the interface of AfterShip is very easy to use, I do not need to know technical knowledge to be able to set it up. So it didn't take me too long to get used to it." 
Jason C.

"Aftership is a good tool to track all the shipments associated with your online store. Hassle-free tracking data to track, we can track returns in the same account...easy to integrate with any other app or software. We are loving it!"
Jake, store manager at Adeel

"I like the whole interface, how easy it is to add orders to your account, and how it's smart enough to identify the correct courier partner most of the time. The auto-update feature is great and ensures that one doesn't have to refresh over and over again to be able to check the details of their orders."
Siddhant S.

Integration overview & benefits 

The Stamped x AfterShip integration automates post-sale review generation once the order status is changed to “Delivered” in AfterShip. Asking customers for their valuable feedback when they are still riding the initial excitement of their newly delivered product is the best way to collect a positive response, accelerating your review conversion rates.

  • Turn delivery into a review opportunity: Capture authentic, timely feedback that boosts your reputation. Get more positive reviews while customers appreciate your seamless follow-up.
  • Create a seamless post-purchase experience: Sync delivery tracking with review prompts to provide frictionless, personalized experiences that builds trust with customers.
  • Leverage social proof to drive sales: Use real-time reviews from verified deliveries to build credibility, increasing conversions and informing buying decisions.

How do I set up the integration?

    1. To start, install Stamped and AfterShip to your store.
    2. Copy the webhook URL from the following link: https://go.stamped.io/v3/#/settings/apps/aftership
    3. Paste the URL in the Webhook settings in Aftership. Here's where to find AfterShip's webhook field.
    4. Select All events under the Events setting, then save your changes.

For more information, see our support documentation and AfterShip's support documentation. To get started with Stamped, book a demo with one of our sales reps.